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Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: 800-123-4567
Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm
Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return any item purchased on Shella within 20 days of the delivery date.
Items returned within 30 days of their delivery date in same as new condition with tags intact will be eligible for a full refund of the item's purchase price. Refunds will be charged back to the original form of payment used for purchase. Customers are responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable. This includes our actual shipping costs when you have not paid for shipping on your order. Unfortunately we are unable to recover actual shipping costs from our carriers.
Alternatively you may return for an exchange, but please contact us first to ensure availability of your exchange item. When exchanging, you are required to pay our actual shipping costs of sending the exchange item to you. This includes when you have not paid for shipping on your original order.
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